Privacy Policy

We collect information you provide directly, such as your name, email address, shipping address, phone number and order details when you make a purchase, create an account or contact us.

We also automatically collect certain technical data such as your IP address, browser type, device information and browsing activity through cookies and similar technologies.

To process and fulfil your orders, provide customer support, send order updates, and manage returns or exchanges.

To improve our products, website and shopping experience, and to detect and prevent fraud.

With your consent, to send marketing communications about new collections, offers and events.

We use cookies to remember your preferences, keep items in your bag, analyse site performance and personalise content. You can manage cookies through your browser settings. See our Cookie Policy for details.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any message or contacting us directly. We will continue to send transactional messages related to your orders.

All payments are processed through secure, encrypted channels. We do not store full payment card details on our systems. Card data is handled by trusted, compliant payment partners.

We share data only with service providers who help us operate our business (such as shipping carriers and payment processors), and only as necessary to provide our services. We never sell your personal information.

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, and to data portability. To exercise these rights, contact sales@lorapix.com.

We retain personal information for as long as needed to provide our services and comply with legal obligations, after which it is securely deleted or anonymised.

For privacy questions, email sales@lorapix.com or write to Loyal Plaza, 1875 E 3rd St, Williamsport, PA 17701.

Last updated: June 21, 2026